Informações sobre os feriados 20 de 18 e 21 de abril / Information about the April 20, 18 and 21 holidays

Olá :)

Os feriados da Sexta-feira da Paixão e do Dia de Tiradentes estão chegando, e com isso, teremos algumas alterações no nosso horário de funcionamento.

A equipe de Customer Success e demais áreas administrativas estarão de folga. Contudo, gostaríamos de ressaltar que os times operacionais e a Central de Atendimento estarão funcionando para garantir o atendimento contínuo aos nossos clientes.

Atenção:

Nossa Central de Atendimento estará operando com equipe reduzida para o atendimento de tickets, mas você pode continuar contando com a gente por e-mail.

O atendimento via WhatsApp retorna normalmente a partir da terça-feira, dia 22.

📧 E-mail para contato: customer.care@caf.io

Agradecemos pela compreensão e permanecemos à disposição para quaisquer dúvidas.

Desejamos ótimos feriados e final de semana para todos os nossos clientes e parceiros.

Atenciosamente,

Caf

Hello! :)

The Good Friday and Tiradentes Day holidays are just around the corner, and with that, there will be some changes to our service hours.

Our Customer Success team and other administrative departments will be taking time off. However, we’d like to highlight that our operational teams and Customer Support Center will remain active to ensure continued service for our clients.

Please note:

Our Support Center will be operating with a reduced team to handle tickets, but you can still reach us via email.

WhatsApp support will resume as normal starting Tuesday, the 22nd.

📧 Contact email: customer.care@caf.io

We appreciate your understanding and remain available for any questions you may have.

Wishing all our clients and partners a wonderful holiday and a relaxing weekend!

Warm regards,

Caf

Caf, Rua Tiradentes, 1077 - 5º Andar - Centro, Venâncio Aires, Rio Grande do Sul

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